We believe in the quality of our underwear enough to guarantee that it will be the most comfortable undergarment you can think of and we are willing to refund 100% of your purchase price if:
- you contact us within 100 days of purchase at firstname.lastname@example.org
- return the product*
*must arrive at our office within 7 days of completing refund request.
We won't question your decision but we will ask you why because we want to become better with the products and our brand every single day.
Please note that this guarantee only applies to your first pair in your first order, and we will not refund any shipping costs. In order to make sure to get your refund, please use a courier, who provides a tracking number. Any underwear damaged as a result of external factors, e.g. due to bad handling by the customer, are not covered by this return policy. We reserve the right to unilaterally amend, suspend, or terminate this policy, or, in the event of policy abuse, exclude customers from its application.
If your business is to order and return the product, please spare us all from that shite. The guarantee is not to be used for those who rather purchase with the intentions of returning it. We will not refund purchases due to financial hardships or poor financial planning. Please consider your budget before purchase.
The time between us issuing a refund and you getting your money back can vary depending on your payment method: